Contracts Manager

Salary £52,064 + Excellent Benefits

Location High Wycombe / hybrid working (2 days office & 3 working from home)

The Vacancy

We are looking for an experienced Capital Works Contracts Manager to join our Property Services team and lead a range of exciting capital works projects. This key role will see you managing large-scale refurbishments, disrepair and insurance-related works, as well as insulation and energy efficiency projects from start to completion within a shared budget of £10 million. You’ll play a vital part in delivering high-quality services that meet our Decent Homes Standard and align with our carbon emission goals, all while ensuring cost-effectiveness and improved customer satisfaction.

As Capital Works Contracts Manager, your responsibilities will include:

Leading and delivering capital works projects from inception to completion, ensuring compliance with company policies and statutory regulations, including CDM health and safety standards.
Managing all aspects of contract administration, including procurement (JCT), overseeing health and safety, and developing strong relationships with contractors and suppliers.
Delivering projects efficiently while ensuring high quality and value for money, with a strong focus on customer satisfaction.
Providing regular updates on project progress, financial performance, health and safety metrics, and customer satisfaction.
Planning resources effectively, leading a multi-disciplinary team, and driving continuous service improvement within the Property team.
Managing a shared budget of £10 million, ensuring cost control and the timely delivery of works while meeting business objectives.

To succeed in this role, you will need:

A Professional Qualification (CIOB, RICS, or similar) with a minimum of 5 years’ experience in managing large-scale property capital works projects, including managing both in-house teams and sub-contractors.
Strong leadership skills with experience in motivating and supervising contractors to deliver high standards of work and customer service.
A solid understanding of health and safety within the construction environment and a commitment to ensuring safe working practices.
Strong interpersonal and communication skills, with the ability to work effectively with customers, external agencies, and stakeholders at all levels.
Excellent organisational and analytical skills, with the ability to plan, prioritise, and deliver projects on time and within budget.

At Paradigm, we are committed to creating an inclusive workplace where everyone feels valued. We are a Best Companies two-star accredited organisation, recognising our high employee engagement and dedication to creating a supportive work environment.

Further Information

For the full job description and person specification for the role, please see the attachment at the bottom of this page. Should you have any queries about this vacancy, please email recruitment@paradigmhousing.co.uk and we will respond as soon as possible.

As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.

Thank you for your interest in Paradigm Housing Group thus far.

Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.

About us

We are Paradigm Housing Group.

We manage more than 17,000 homes across the South East.

We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.

As a charity, the money we make goes into building new homes and providing an excellent service for residents.

We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sector’s largest digital transformation programmes, improving our environment and sustainability targets and delivering more quality homes to people who need them.

Our benefits

Holidays – 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year, and the opportunity to buy up to another five days.
Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employee’s contribution rate.
Car leasing scheme.
Annual bonus potential.
1 paid professional subscription per year.
Family friendly policies including generous paternity, maternity, shared parental and adoption leave, sabbaticals and more.
Health cash plan – worth over £1,800 per year. Includes dental, optical, prescriptions and flu jabs, physiotherapy, chiropractic therapy, reflexology, Sports massage and more.
Hybrid working for many roles.
Up to three paid Giving Back (volunteer) Days a year.
Modern collaborative offices, with free parking and charging points for electric vehicles.
Opportunities for career development and progression.
Social events such as quiz nights, Christmas Party, Summer BBQ.

Our Vision

We provide excellent services to customers.

And build new homes to help more people.

We make sure our homes are safe and sustainable.

And strive to do more by making the most of our resources.

Working For Us

Our Values

Safer Together

The safety of our customers, colleagues and ourselves is a priority in everything we do.

Driving Improvement

We seek to do things better and deliver value to our customers.

Working As One

We work collaboratively with others and also take personal responsibility for delivering outcomes for our customers, colleagues and stakeholders.

Acting Thoughtfully

We make ourselves aware of our customers’ and colleagues’ circumstances, and consider this thoughtfully and respectfully, and with attention to the impact on the environment, when taking action.

Being Clear

We will communicate in a clear and consistent manner so that our customers, colleagues and stakeholders understand the high standards that we work to.