Head of Mechanical & Electrical
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Are you an experienced leader in Mechanical & Electrical (M&E) compliance, with a strong background in gas, electrical, and mechanical services? Do you thrive in a role where you can drive performance, ensure safety, and lead high performing teams? If so, this could be the perfect opportunity for you!
About Us
At Paradigm Housing Group, we are committed to providing high quality, safe, and sustainable homes for our customers. As one of the leading housing providers in the region, we take compliance, customer satisfaction, and operational excellence seriously.
The Role
We are seeking a Head of Mechanical & Electrical to lead the operational management and compliance of gas, electrical, and mechanical disciplines across all Paradigm-owned and managed assets. Reporting to the Assistant Director of Compliance Delivery, you will oversee a team of managers and technical staff, ensuring statutory compliance, best practice adherence, and the delivery of high-quality M&E services.
Key Responsibilities:
- Ensure compliance with all relevant legislation, regulations, and standards in gas, electrical, water safety, lifts, and other mechanical disciplines. Manage Policy, Procedures and Audit.
- Act as the Duty Holder for Gas Safety and NICEIC compliance, ensuring policies and procedures remain current and effective.
- Oversee servicing, testing, investment and remedial programmes, including gas safety checks, electrical testing (EICR), lift maintenance (LOLER), water hygiene, asbestos and other compliance related areas.
- Lead and develop a team of M&E managers and specialists, fostering a high performance culture.
- Manage a budget of approximately £10 million, ensuring cost-effective service delivery and challenging spend where necessary.
- Work collaboratively with internal teams and external contractors to optimise planned and reactive maintenance programmes.
- Provide strategic input and performance reports to senior leadership, driving continuous improvement in M&E compliance and service excellence.
- Act as an escalation lead for tenant complaints and ensure customer satisfaction remains a top priority.
What We’re Looking For:
- A strategic thinker with the ability to drive performance, manage change, and implement efficient systems and processes.
- Proven leadership experience in a senior M&E or compliance role, ideally within the social housing sector.
- Experience of Direct Labour & Subcontractor Management
- Relevant professional qualifications (e.g. SMSTS, IOSH, NEBOSH) and trade-related certifications in Gas or Electrical disciplines.
- Experience as a Duty Holder for Gas Safety and NICEIC compliance.
- Strong knowledge of M&E compliance legislation and best practice standards.
- Excellent financial and operational management skills, with experience overseeing large budgets and contractor performance.
- Strong communication and negotiation skills, with the ability to build relationships across internal teams and external partners.
- Full UK driving licence required.
Why Join Us?
- Competitive salary and benefits package.
- Hybrid working model – flexibility to work remotely, three days per week and from our High Wycombe office for two days per week.
- Exciting leadership opportunity to shape M&E compliance and investment strategy within a forward thinking organisation.
- A values driven organisation that prioritises safety, customer experience, and operational excellence.
Further Information
For the full job description and person specification, please see the attachment at the bottom of this page. Should you have any queries about this vacancy, please email recruitment@paradigmhousing.co.uk and we will respond as soon as possible.
As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.
Thank you for your interest in Paradigm Housing Group thus far.
Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.
About us
We are Paradigm Housing Group.
We manage more than 17,000 homes across the South East.
We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.
As a charity, the money we make goes into building new homes and providing an excellent service for residents.
We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sector’s largest digital transformation programmes, improving our environment and sustainability targets and delivering more quality homes to people who need them.
Our benefits
- Holidays – 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year, and the opportunity to buy up to another five days.
- Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employee’s contribution rate.
- Car leasing scheme.
- Annual bonus potential.
- 1 paid professional subscription per year.
- Family friendly policies including generous paternity, maternity, shared parental and adoption leave, sabbaticals and more.
- Health cash plan – worth over £1,800 per year. Includes dental, optical, prescriptions and flu jabs, physiotherapy, chiropractic therapy, reflexology, Sports massage and more.
- Hybrid working for many roles.
- Up to three paid Giving Back (volunteer) Days a year.
- Modern collaborative offices, with free parking and charging points for electric vehicles.
- Opportunities for career development and progression.
- Social events such as quiz nights, Christmas Party, Summer BBQ.
Our Vision
We provide excellent services to customers.
And build new homes to help more people.
We make sure our homes are safe and sustainable.
And strive to do more by making the most of our resources.
Working For Us
Our Values
Safer Together
Driving Improvement
Working As One
Acting Thoughtfully
Being Clear
Please note that customer facing roles may be subject to a DBS check.
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