Planned Works Manager - Kitchen & Bathrooms

Salary £51,177 + Excellent Benefits

Location High Wycombe / hybrid working (2/3 days office/out on site & 2/3 working from home)

The Vacancy

Are you an experienced leader with a background in managing planned works and delivering high-quality home improvements? Do you thrive on ensuring efficiency, value for money, and customer satisfaction? If so, this could be the perfect opportunity for you!

Following a recent promotion within the team, Paradigm Housing Group is seeking a Planned Works Manager – Kitchen & Bathroom to oversee a circa £5m stock investment programme, ensuring high standards and timely project delivery. You will manage both internal teams and external contractors to ensure our properties meet the highest quality and compliance standards.

Key Responsibilities:

Manage and deliver stock investment programmes for kitchen and bathroom renewals, ensuring efficiency and quality.

Oversee a team of technicians, senior lead technicians, and sub-contractors, ensuring high performance and adherence to company standards.

Lead on contract administration, procurement, and health & safety compliance including CDM regulations.

Ensure all Decent Homes Failures are addressed one year in advance.

Conduct sub-contractor performance reviews and take action on underperformance.

Maintain a customer-focused service, ensuring all projects meet agreed service levels and budgets.

Support procurement strategies to maximise best value and efficiency from all contracts.

Ensure effective management of Health & Safety risks and regulatory compliance.

Develop and implement performance management systems to drive continuous improvement.

Manage budgets effectively to optimise value and control costs while delivering high-quality outcomes.

What We’re Looking For:

Proven experience in managing planned works programmes, preferably within social housing.

Strong leadership skills with the ability to motivate and develop a high-performing team.

Experience managing direct labour teams and subcontractors.

Good understanding of kitchen & bathroom renewals, windows & doors, roofing, damp works, and external decorations.

Excellent communication and interpersonal skills to engage with residents, stakeholders, and contractors.

Strong commercial awareness with the ability to control budgets and drive cost efficiencies.

IT proficiency, particularly in Microsoft Word and Excel.

Health & Safety knowledge, including CITB training (preferred).

Application Process: 

For the full job description and person specification, please visit our careers page. If you have any queries about this vacancy, please email recruitment@paradigmhousing.co.uk, and we will respond as soon as possible. 

As part of our application process, we ask for a covering statement and CV to assess your application against our essential and desired criteria. Please include in your covering statement how you meet these criteria to ensure your application receives the consideration it deserves. 

Thank you for your interest in Paradigm Housing Group. 

We reserve the right to close this role earlier than the published date should a suitable candidate be identified. 

About us

We are Paradigm Housing Group.

We manage more than 17,000 homes across the South East.

We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.

As a charity, the money we make goes into building new homes and providing an excellent service for residents.

We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sector’s largest digital transformation programmes, improving our environment and sustainability targets and delivering more quality homes to people who need them.

Our benefits

Holidays – 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year, and the opportunity to buy up to another five days.
Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employee’s contribution rate.
Car leasing scheme.
Annual bonus potential.
1 paid professional subscription per year.
Family friendly policies including generous paternity, maternity, shared parental and adoption leave, sabbaticals and more.
Health cash plan – worth over £1,800 per year. Includes dental, optical, prescriptions and flu jabs, physiotherapy, chiropractic therapy, reflexology, Sports massage and more.
Hybrid working for many roles.
Up to three paid Giving Back (volunteer) Days a year.
Modern collaborative offices, with free parking and charging points for electric vehicles.
Opportunities for career development and progression.
Social events such as quiz nights, Christmas Party, Summer BBQ.

Our Vision

We provide excellent services to customers.

And build new homes to help more people.

We make sure our homes are safe and sustainable.

And strive to do more by making the most of our resources.

Working For Us

Our Values

Safer Together

The safety of our customers, colleagues and ourselves is a priority in everything we do.

Driving Improvement

We seek to do things better and deliver value to our customers.

Working As One

We work collaboratively with others and also take personal responsibility for delivering outcomes for our customers, colleagues and stakeholders.

Acting Thoughtfully

We make ourselves aware of our customers’ and colleagues’ circumstances, and consider this thoughtfully and respectfully, and with attention to the impact on the environment, when taking action.

Being Clear

We will communicate in a clear and consistent manner so that our customers, colleagues and stakeholders understand the high standards that we work to.